Product Details
Product Information
Experience Enhanced Efficiency & Uniformity with Precise Control
The SE Pro Needle Distributor, a versatile WDT tool, offers an innovative design that lets you stir the grounds back and forth while pressing, offering adjustable depth and movement for consistent distribution, ensuring optimal extraction every time for specialty espresso.
- Stir Ground Coffee Back and Forth While Pressing
This unique WDT tool feature enhances stirring efficiency by pressing and rotating the needle back and forth, ensuring an even distribution of coffee grounds for a more consistent extraction.
- Stepless Adjustment
Allows for precise, incremental control of the stirring depth, giving users the flexibility to fine-tune the coffee preparation for optimal results, no matter the coffee type or personal preference.
- Concentric Circles Distribution
The WDT Tool needle's concentric circle design ensures uniform coverage across the coffee grounds, eliminating uneven spots for a more balanced extraction and improved flavor profile, making it a standout WDT tool for any barista.
- Magnetic Installation Mode
A magnetic attachment system makes the needle distributor easy to securely place and remove the needle distributor from the filter basket, offering a hassle-free, mess-free experience during preparation.
Product Specification
Brand MHW-3BOMBER
Name SE Pro Needle Distributor
Material PC, NR, Aluminum Alloy SUS304
Specification 58 mm Universal
Weight Approximately 430g
Return Policies
We have a 7-day return policy to ensure your utmost satisfaction with your purchase. Within this window, which begins upon receiving your item, you have 7 days to initiate a return if needed.
Conditions for Returns
To qualify for a return, we kindly request that the item remains in its original condition – unused, complete with all tags, and securely packaged just as it arrived. Consumable goods must remain unopened and unused, and any damaged, opened, or used products will not be accepted for return. Additionally, please have your receipt or proof of purchase ready for our records.
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer service team at services@conceptspecialist.com or +639611847337 to request a return.
- Provide your order number, a description of the issue, and photographic evidence of the product's condition, if applicable.
- Our customer service team will review your request and provide further instructions.
Return Authorization
Once your return request is approved, we will issue a Return Authorization (RA) number and provide instructions on how to send the product back to us. Please ensure the product is securely packaged to prevent any damage during transit.
Return Shipping
- For eligible returns due to our error (damaged, defective, or incorrect products), we will cover the return shipping costs.
- For returns due to customer preferences or change of mind, the customer is responsible for the return shipping costs.
Inspection and Processing
Once we receive the returned product, our team will inspect it to verify the issue. If the return is approved, we will process a replacement or issue a refund, as per your preference.
Refund
Refunds for approved returns will be processed within 7 days of receiving the returned product. Refunds will be processed using the same payment method used for the original purchase.
Exchanges
We currently do not offer direct exchanges. If you need a replacement product, please initiate a return and place a new order.
