Product Details
The Lightning Needle Distributor Pro ensures even, consistent grounds distribution for a more efficient extraction and better coffee taste. With its telescopic design, magnetic storage, and adjustable positioning, this tool is designed for both professional and home use. Perfected through testing, it offers optimal performance with every brew—simplifying your process and elevating your coffee.
• Telescopic Design for Easy Storage
Retractable and protective, this design ensures ultra-portability and hassle-free storage.
• Efficient Grounds Distribution
Quick adjustment for even distribution, reducing clumping and improving extraction.
• Magnetic Storage
Convenient magnetic base for easy attachment to any metal surface, ideal for various setups.
• Positioning Adjustment
Two adjustable levels and scale lines for precise control over your brew.
• Push-Button Needle Extension
Built-in spring for strong resistance and audible feedback, with flexible retraction options.
Product Specification
Material Aluminum Alloy, SUS304 Stainless Steel, Magnets
Weight Approx. 65g
Color Stellar Black, Glacial Silver, Deep Sea Blue, Champagne Gold, Sakura Pink
Origin China
In the Box
1 x Lightning Needle Distributor Pro
1 x Magnet for Easy Storage
8 x Spare Needles
Precautions
• Handle with Care: Needle tips are sharp. Keep out of reach of children.
• Avoid Hard Contact: Do not forcefully contact hard objects to prevent damage.
• For Coffee Use Only: Designed specifically for coffee preparation.
• Specifications May Vary: Please refer to the actual product as designs and accessories may change.
Return Policies
We have a 7-day return policy to ensure your utmost satisfaction with your purchase. Within this window, which begins upon receiving your item, you have 7 days to initiate a return if needed.
Conditions for Returns
To qualify for a return, we kindly request that the item remains in its original condition – unused, complete with all tags, and securely packaged just as it arrived. Consumable goods must remain unopened and unused, and any damaged, opened, or used products will not be accepted for return. Additionally, please have your receipt or proof of purchase ready for our records.
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer service team at services@conceptspecialist.com or +639611847337 to request a return.
- Provide your order number, a description of the issue, and photographic evidence of the product's condition, if applicable.
- Our customer service team will review your request and provide further instructions.
Return Authorization
Once your return request is approved, we will issue a Return Authorization (RA) number and provide instructions on how to send the product back to us. Please ensure the product is securely packaged to prevent any damage during transit.
Return Shipping
- For eligible returns due to our error (damaged, defective, or incorrect products), we will cover the return shipping costs.
- For returns due to customer preferences or change of mind, the customer is responsible for the return shipping costs.
Inspection and Processing
Once we receive the returned product, our team will inspect it to verify the issue. If the return is approved, we will process a replacement or issue a refund, as per your preference.
Refund
Refunds for approved returns will be processed within 7 days of receiving the returned product. Refunds will be processed using the same payment method used for the original purchase.
Exchanges
We currently do not offer direct exchanges. If you need a replacement product, please initiate a return and place a new order.
