Product Details
Brilliant Design: The pitcher’s double-arced diversion trench enhances the release of milk foam, making it ideal for creating beautiful latte art. Its design not only facilitates smooth milk frothing but also adds an element of fun to the process.
Durable Material: Constructed from thickened SUS 304 stainless steel, this pitcher is both solid and durable. It features high-temperature printing, which makes it resistant to wear and easy to clean, while its superior heat conductivity allows for precise temperature control when frothing milk.
Ergonomic Handle: The pitcher includes an ergonomic handle with a double-arced design at the bottom, providing a comfortable grip and fitting well with your fingers. This design caters to different needs, making it easy and enjoyable to use.
Technical details:
Model: Turbo Milk Pitcher 450 ml Glossy
Product type: Milk Pitcher
Special features: Body shape specially optimized for milk foam, "eagle beak" spout adapted for the flow of milk foam
Capacity: 450 ml
Weight: 238 g
Dimensions (W) x (D) x (H): 80 × 125 × 110 mm
Available in: Glossy
Material: SUS304 stainless steel
Return Policies
We have a 7-day return policy to ensure your utmost satisfaction with your purchase. Within this window, which begins upon receiving your item, you have 7 days to initiate a return if needed.
Conditions for Returns
To qualify for a return, we kindly request that the item remains in its original condition – unused, complete with all tags, and securely packaged just as it arrived. Consumable goods must remain unopened and unused, and any damaged, opened, or used products will not be accepted for return. Additionally, please have your receipt or proof of purchase ready for our records.
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer service team at services@conceptspecialist.com or +639611847337 to request a return.
- Provide your order number, a description of the issue, and photographic evidence of the product's condition, if applicable.
- Our customer service team will review your request and provide further instructions.
Return Authorization
Once your return request is approved, we will issue a Return Authorization (RA) number and provide instructions on how to send the product back to us. Please ensure the product is securely packaged to prevent any damage during transit.
Return Shipping
- For eligible returns due to our error (damaged, defective, or incorrect products), we will cover the return shipping costs.
- For returns due to customer preferences or change of mind, the customer is responsible for the return shipping costs.
Inspection and Processing
Once we receive the returned product, our team will inspect it to verify the issue. If the return is approved, we will process a replacement or issue a refund, as per your preference.
Refund
Refunds for approved returns will be processed within 7 days of receiving the returned product. Refunds will be processed using the same payment method used for the original purchase.
Exchanges
We currently do not offer direct exchanges. If you need a replacement product, please initiate a return and place a new order.
